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Introducing the IMG team

Diverse experience, insightful guidance and passion characterize the IMG team. Like a jigsaw puzzle, our people have their own unique attributes, qualifications and experience but we come together, work closely and complement each other ensuring results are delivered and that we have the capability to take care of your business.

Managing Director


  • Winner North Queensland Business Person of the Year 1996
  • Finalist Australian Business Woman of the Year 1997
  • RVA Board Member (past)
  • RVA Victoria/Tasmania Committee Member – 12 years
  • Member of Property Council Australia Retirement Living Committee, Victoria

As founder of IMG, Susan used a wealth of general business and retirement village experience to create a specialist consulting business to service all aspects of the seniors living industry. Susan created the first true up-market, resort style retirement community in Australia which now has in excess of 500 residents.  This successful community is recognised as one of Australia’s premier retirement developments and has been showcased internationally for its innovation in service delivery.

General Manager


Marisa’s extensive experience within the areas of the seniors living industry and residential construction ensures she has a comprehensive awareness of the challenges facing retirement village owners and residents. Marisa is responsible for the legal compliance and financial management of the service fee fund and the provision of specialist consultancy regarding village financial management including the definition of deferred income streams and creation of operational budgets. With a strong focus on compliance and budget performance, Marisa provides practical insightful expertise that is relevant to the client’s business.